Contact
I will be happy to answer your inquiries and provide you with additional information about the works, ordering possibilities and cooperation. You can contact me by sending an email or message via the contact form.
If you would like me to create your personalized painting, you can also upload your photo to the contact form for inspiration.
FAQ
So far I do not have a print version of my paintings, but if you are interested in print on canvas of one of my paintings feel free to send me your inquiry and I will ask for an offer for you.
Yes, all images that have not been framed so far can be submitted in agreement with the client with the frame. For arrangements and inquiries regarding the type and price of the frame, please contact me via email anitaskela.art@gmail.com or via Facebook Messenger.
Yes, you are always welcome to come to my studio in Zaprešić with prior notice. There is also the possibility to leave a picture that interests you in the local gallery in Zaprešić.
Yes, I often paint to order. Reference motifs can be from the client or my own image. Sometimes clients like one of my paintings that has already been sold or they want individual details to be added to an image or they want another dimension. Please send me your inquiry with the desired motive and the desired dimension so that I can send you an answer or offer.
Yes, clients often ask me if I can insert family members, human and on all fours, into the picture. For this purpose, clients send me photos so that I can individually adjust the look or movement of people and animals, but I mostly insert them in the form of silhouettes.
If you like one of my paintings, and would like it in another size, feel free to send me your inquiry to anitaskela.art@gmail.com or via Facebook Messenger. I will answer you as soon as possible if it is possible, at what price and within what period.
For delivery to the territory of Croatia and the European Union, I use the services of dpd courier with the possibility of tracking the shipment. However, there is also the possibility of a personal pick-up in Zaprešić. For delivery to countries outside the EU, please send me an inquiry in advance to anitaskela.art@gmail.com so that I can check the possibilities and the price of delivery.
The delivery date depends on several factors.
- Completely dry images can be delivered within 5 working days
- For the framing service you can expect additional 5-10 working days since I am working with a local frame master, and the speed of his service depends on his capacity at a given time.
- Delivery time for custom painting depends mostly on the technique and thus on the drying process (ie the thickness of the paint layer and whether it is oil or acrylic paints). There are cases when painting is ready to be delivered in 3 weeks, but it is safer to plan 4-6 weeks delivery time frame.
After we agree on all the details, I will send you a pro forma invoice with a maturity of one month. For commissioned work I’ll send a pro forma invoice only after you have confirmed that you are satisfied with the image.
You can pay the amount of the pro forma invoice in installments, and the delivery is organized after the total amount is settled. Payments go exclusively to the bank account of TASK Management d.o.o.
An invoice / delivery note is issued upon delivery. For the purpose of issuing a pro forma invoice, the following information is required: name, surname, address and OIB (for Croatian citizens).
I want my customers to be satisfied. Therefore, there is a possibility of returning the image within 14 days after delivery. However, please send me the reasons for the refund in advance to anitaskela.art@gmail.com. The cost of return is borne by the buyer. As soon as the image is returned to me, I pay the amount of the image to your account with the issuance of a cancellation invoice. If the picture is made to order after the picture is delivered to the customer, there is no possibility of a refund.
Do you have additional questions you have not found the answer to? Feel free to contact me.